Privacy Policy

1. Introduction

Incoweb Technologies respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you communicate with us, including via WhatsApp Business Platform.

2. Information We Collect

We may collect your phone number, message content, metadata such as timestamps, and any information you voluntarily share during your interaction with us.

3. How We Use Your Information

We use collected information to respond to your enquiries, provide customer support, send utility-related messages, and improve our services.

4. Consent and User Control

Messages are only sent after you initiate communication or explicitly opt in. You can stop interaction or request us to stop at any time.

5. Data Sharing

We do not sell or trade your personal information. Your data may be shared with service providers, Meta Platforms for message delivery, or authorities when legally required.

6. Contact Us